July 19, 2019

Birmingham Freightliner is Re-certified Elite Support

Birmingham Freightliner passed its Daimler Trucks of North America Elite Support re-certification audit. Every dealership earning the Elite Support certification must meet 123 specific criteria across 20 customer service areas. To maintain these high standards, dealerships employ a Continuous Improvement Coordinator.

The ultimate goal of the Elite Support Network is maximizing vehicle uptime. Every Elite Support dealership must be recertified annually to ensure you experience a consistent, higher standard with every visit across our network.

Birmingham Freightliner General Manager Chris Bisanz said of the dealership achievement, "Thank you to all that those who contributed towards our passing the inspection today and especially to those that drive this culture in your everyday efforts."