Birmingham Freightliner and Western Star is an Elite Support certified dealership
BEST ELITE SUPPORT SERVICE IN THE BUSINESS.
Birmingham Freightliner and Western Star services all commercial truck makes and models at our locations in Birmingham and Tuscaloosa. We handle minor to major work on all mechanicals and onboard computers for trucks, vans and buses. We’ve got you covered with the best diagnostic tools, equipment, and training. Give us the opportunity to earn your business.
Freightliner Elite Support and Express Assessment Certified
We are Elite Support and Express Assessment Certified, ensuring that you get the best service in the business. We have over 20 services bays, two roadside service trucks, a Hunter Alignment system and industry certified technicians (Freightliner, Detroit and Cummins). Our facilities include a drivers lounge with restrooms, TV area with recliners and sofa, work areas and are pet friendly. Shuttle service is provided to local hotels, if needed.
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Elite Support
The Elite SupportSM certification is earned by superior Freightliner® and Western Star® dealerships that are committed to providing the industry's best truck maintenance and repairs with an unmatched level of customer service.
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Express Assessment
All Elite SupportSM Certified dealers offer Express Assessment, a single complaint diagnostic process that provides a repair timeline within two hours of initial service write-up. This valuable information will help you make critical decisions to maximize uptime for your business.
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Our Mission
By partnering with our customers and suppliers, we commit to providing exceptional products and services delivered by caring, competent and confident professionals.
Our Commitment to Quality Service:
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"EVERY TIME WE GET OUR TRUCKS IN FOR REPAIRS ON THE ROAD IS LIKE STEPPING INTO THE UNKNOWN. NEEDLESS TO SAY, MORE OFTEN THAN NOT THE EXPERIENCE IS PAINFUL. THIS PLACE HOWEVER DID THE DIAGNOSTICS AND REPAIRS VERY QUICK AND THE PRICE WE PAID WAS INCREDIBLY LOW. WOULD NOT HESITATE TO TAKE OUR TRUCKS FOR SERVICE TO THEM..."— AR FOXTRAN
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